Frequently Asked Questions
Orders
How do I place an order?
To place an order, select your product, add it to the cart, and complete the checkout process.
Can I cancel my order?
Yes, orders can be cancelled before they are shipped.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS.
Shipping & Delivery
How long does delivery take?
Delivery usually takes 3–7 business days, depending on your location.
Do you deliver all over India?
Yes, we deliver to most pin codes across India.
Are there any shipping charges?
Shipping charges (if applicable) are shown during checkout.
Returns & Refunds
What is your return policy?
We accept returns within 7 days of delivery if the product is unused and in original condition.
When will I receive my refund?
Refunds are processed within 5–7 business days after approval.
Payments
What payment methods do you accept?
We accept UPI, Debit Cards, Credit Cards, Net Banking, and Cash on Delivery (if available).
Is online payment safe?
Yes, all online payments are processed through secure and encrypted payment gateways.
Account & Login
Do I need an account to place an order?
Yes, creating an account helps you track orders and manage returns easily.
I forgot my password. What should I do?
Click on “Forgot Password” on the login page to reset your password.
Support
How can I contact customer support?
You can contact us through the Contact Us page or by email.