Shipping & Delivery Policy

Last updated: [25/12/2025]

Thank you for shopping with TheBagStuff. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered when you purchase products from http://thebagstuff.com.

By placing an order on our Website, you agree to the terms outlined below.

1. Order Processing Time

• All orders are processed within 1–3 business days after order confirmation
• Orders are not processed or shipped on Sundays or public holidays
• During high-demand periods, processing times may be slightly extended

Once your order is shipped, you will receive a confirmation message/email with tracking details (if applicable).

2. Shipping Locations

We currently ship orders within India only.

At this time, we do not offer international shipping.

3. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout before payment
• Any additional charges such as Cash on Delivery (COD) fees will be clearly mentioned during checkout

4. Estimated Delivery Time

• Standard delivery time is 3–7 business days after dispatch
• Delivery timelines may vary depending on:
  • Customer location
  • Courier partner operations
  • Weather conditions or unforeseen circumstances

Delivery times provided are estimates and not guaranteed.

5. Courier & Logistics Partners

We work with trusted third-party courier and logistics partners to deliver your orders safely.

Once the order is handed over to the courier partner, delivery is subject to their service terms and conditions.

6. Tracking Your Order

• Tracking details will be shared once the order is dispatched
• Customers are advised to track their shipment regularly using the provided tracking link

7. Delivery Issues

a) Delayed Delivery

Delays may occur due to factors beyond our control such as courier delays, weather conditions, or regional restrictions. We are not liable for such delays but will assist you in tracking your order.

b) Incorrect Address

• Please ensure that shipping details are accurate at the time of placing the order
• We are not responsible for non-delivery due to incorrect or incomplete address details provided by the customer

8. Damaged or Missing Packages

If your package arrives damaged or appears tampered with:

• Please do not accept the delivery
• Contact us immediately at support@thebagstuff.com with your Order ID and supporting images

If an item is missing from your order, notify us within 48 hours of delivery.

9. Undeliverable Packages

If an order is returned to us due to:

• Incorrect address
• Multiple failed delivery attempts

Re-shipping may be subject to additional charges.

10. Change of Shipping Details

Once an order is placed, shipping details cannot be modified after dispatch. Please contact us immediately if you need to update details before shipment.

11. Contact Us

For any questions related to shipping or delivery, please contact us at:

Email: support@thebagstuff.com

By placing an order on our Website, you acknowledge that you have read and agreed to this Shipping & Delivery Policy.